Training CenterPlatform Setup → Module 05
⚙️ — Module 05

User Roles and Permissions

Self-serve8–12 min readPlatform Setup

Four built-in roles control platform access.

Admin

Full access — billing, campaigns, team, settings. Limit to 1–2 people.

Manager

Creates campaigns, views all reporting, invites Reps. No billing access.

Rep

Views and responds to assigned campaigns. Sees own analytics only.

Viewer

Read-only access to shared dashboards.

Assigning roles

Settings → Team → [Member] → Edit Role. Effective immediately.

Campaign-level access

In Campaign Settings, Assigned Reps restricts which reps see that campaign. Managers and Admins see all campaigns.

Common configurations